What condition are your items in?
We use the following terms to describe the condition of an item:
- New: Brand-new with tags.
- Excellent: No tags but shows no obvious signs of wear.
- Very good: item has been worn but shows little signs of wear and has no stains, holes, missing buttons, etc.
What sizes do you carry?
We currently carry up to children’s size 12. We list the size assigned by the manufacturer as noted on the item’s tag, and will note if a particular piece runs small or large.
Are the items sold authentic?
All Mini-Chic brands are genuine. We do not buy or sell any counterfeit items.
How often does your inventory change?
Mini-Chic’s closet is constantly updating through our trade-in policy. We also receive brand-new clothes from our partners in France four times a year.
What is your return policy?
We do not accept returns for items bought at our events. For our subscription boxes, you have five days to return any of the items that we mail to you.
I have credit store left but my kids are too big now to buy them anything at Mini-Chic, what can I do?
- Buy gifts for a friend’s kid.
- Transfer the credit store to one of your friends.
- Get 35% cash of the credit store value.
What brands do you carry?
We primarily carry French clothing brands, but also buy pieces from designers in Sweden, Spain, Italy and Belgium. Our inventory is constantly updating. Some of the brands we carry now include:
- Petit Bateau
- Louis Louise
- Emile et Ida
- Rose des Bois
- Sergent Major
Trade with Mini-Chic
What items do you accept for trade-in?
We accept clothes, shoes, and accessories for boys and girls ages 2 to 12 years old. The items we accept must be manufactured by French or other high European brands. All clothes must be clean and show minimal to no signs of use. Infant items, lounge wear, t-shirts, shoes, socks, tights, and bathing suits are accepted only in mint condition or new with tags.
How do I get the most resale value for my kid’s clothes and accessories?
We encourage you to buy the best and to sell the best! Please always follow the manufacturer’s instructions for garment care and laundering. Bear in mind that items sell best in season. Lastly, please do not cut out the labels so we can verify authenticity and size. If you have more questions, please email us at firstname.lastname@example.org
Where can I trade clothes?
You can trade-in your clothes with us at any of our pop-up events all over the Bay Area. You can also meet us at our showroom located 913 Central Avenue, San Francisco. Just email us at email@example.com before to make an appointment (mentioning the age and gender of your kids). For a large amount of clothing, we will also be happy to schedule a pickup at your place in San Francisco and the Bay Area.
What is your trade-in policy?
When you bring in clothes to trade at our private events and pop-ups, we will value the items and you can receive either 35% in cash for what we determine as price value or 50% in store credit.
Can I trade clothes outside pop-up events or playdates?
Yes, we will receive you in our showroom upon appointment that you can request by emailing us at firstname.lastname@example.org